All About the Pipes

Reviews

• B

  Barbara P

  3 months ago
  My 99 year old home had virtually no water pressure or hot water due to sediment-filled galvanized pipes and hot water supply lines running in every direction under the house. Trickles of water from the faucets and cold showers were the norm, yet repiping the entire house is a huge project. I compiled an initial contact list of 11 plumbers, all from friends, colleagues and neighbors. All About The Pipes was a neighbor's referral. The inspection was very thorough and the quote followed promptly. Pricing was fantastic and more than fair. Communication is person-to-person. All phone calls were answered and all email received. AATP exceeded my expectations in every way! Honestly, I cannot say enough about this small, local company! Mary, Alex, Noah and Jason are knowledgeable, process oriented - seeking to find the root of the problem and solve it rather than using workarounds or swapping parts as a shortcut. Additionally, my home has a crawl space that gets very narrow towards the back of the house. They dealt with that inconvenience without complaint. Alex even crawled to the back of the house during the initial inspection. There were no delays or surprises. Fantastic communication from the first call to the final payment. My home was left in good order, I was never inconvenienced in any way during the course of the project. All plumbers were very aware and respectful of my cats - always making sure the doors were closed and latched. Good folks! The trickles of water and cold showers are in the past. Everything works well - better than ever. It is crucial we support our small and local companies rather than the giants with hundreds of employees who seem bound more to their metrics and pushing upsells than developing a real loyalty with a customer built on great work and communication. Many thanks to Mary, Alex, Noah and Jason for top-notch work from the beginning to the end. This was a big project for my household and it went smoothly. I will refer and recommend All About The Pipes to anyone looking for a full service plumber!
• m

  michael valle

  3 months ago
  We had a very stressful situation where I exhausted every DIY option I could with no success. I really didn't want to call a plumber because my last estimate (from one of the big companies in town) was shocking. But alas we had to do something. All about the pipes came recommended on reddit and I gave them a call. When Mary answered the phone she didn't make my stress disappear, BUT she shared the stress with me. She asked very thoughtful questions and made me feel like someone was looking out for our family. She sent Jason over and he was extremely professional and informative. He did what he could but let us know our 80yr old plumbing infrastructure was on its last leg. We asked him for an estimate to do a considerable task. And when we received the figures we were pleasantly surprised how reasonable it was. So much so we added a few other tasks to the service. On the actual day of the work Jason and Noah arrived and worked as a team to not only get the job done, but also in a timely manner and no mess left behind. I HIGHLY RECOMMEND All about the pipes! Plumbing problems are no fun and we customers can be in a very vulnerable position bc I have no idea why the big boys would be exponentially more expensive than what All about the pipes charged. THANK YOU Mary, Jason, and Noah for helping our family! If y'all have a plumbing problem I hope you call them to help yours. I'm glad they are in our community and will call them if we need anything else 😁
• S

  Susan Allen

  5 months ago
  Not only are you getting great service, you will be dealing with great people. Mary and her crew have come to my rescue twice this year and have shown that this business is truly about community. You can trust the repair will be done correctly and efficiently. From scheduling appointments all the way through completing the service call, All about the Pipes is all about quality!